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✨ Featured Lessons · Lesson 1 of 8 · 60 sec

The 3-Second Rule for 'Which Client First?'

🚦 Four clients. One nurse. The exam gives you ten seconds. Here is how to use three of them.

💡 Key idea

Airway, breathing, circulation. Then unexpected over expected. Then body over feelings.

🧠 Why it matters

Ask three questions in order. ONE: who has an airway, breathing or circulation problem? TWO: whose problem is new, changing or unexpected rather than old and stable? THREE: whose need is physiological or safety-related rather than emotional? The first client to clear a question is your answer. Expected findings, chronic stable conditions and psychosocial needs wait, no matter how loud they are.

🏥 In the real world

🏥 A client with stridor after thyroid surgery, a client crying about a diagnosis, a client with chronic pain at 6/10, and a client whose IV pump is beeping. Stridor is airway. Done in three seconds. The exam wrote the other three to tempt your empathy and your to-do list.

📌 Takeaways

  • ABCs first, always, except compressions first in cardiac arrest
  • New and changing beats old and stable
  • Feelings matter, but physiology and safety come first on the exam

✅ Test yourself

Which client should the nurse see first?
  1. A client with chronic back pain rated 7/10 asking for a heating pad
  2. A client who is tearful about a new diagnosis
  3. A client requesting discharge paperwork
  4. A client with new confusion and a respiratory rate of 28

Answer: D · A client with new confusion and a respiratory rate of 28

New confusion with tachypnea is an unexpected, changing finding that may reflect hypoxia or sepsis; the others are stable or psychosocial.

Two clients: one with expected incisional pain on post-op day 1, one with sudden calf pain and swelling on post-op day 3. Who is first?
  1. Whichever room is closer
  2. The client with expected incisional pain
  3. Both at the same time
  4. The client with calf pain and swelling

Answer: D · The client with calf pain and swelling

Unilateral calf pain and swelling days after surgery is a possible DVT: unexpected and dangerous. Incisional pain on day 1 is expected.

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